Privacy Policy

Last updated: 22 August 2025

1. Introduction

PartLogic Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms
  • Sign up for our services
  • Request a demo
  • Subscribe to our newsletter
  • Contact our support team

This information may include:

  • Name and contact details
  • Company information
  • Job title and role
  • Communication preferences

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process your requests and transactions
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations
  • Protect against fraud and abuse

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Consent: When you explicitly agree to our processing of your personal data
  • Contract: When processing is necessary to fulfil our contractual obligations
  • Legitimate Interest: When processing is necessary for our legitimate business interests
  • Legal Obligation: When processing is required by law

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To trusted service providers who assist us in operating our business
  • To comply with legal obligations
  • To protect our rights and safety

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

7. Your Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of data processing
  • Right to Data Portability: Request transfer of your data
  • Right to Object: Object to processing of your data
  • Right to Withdraw Consent: Withdraw consent at any time

8. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

11. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@partlogic.co.uk
  • Address: PartLogic Ltd, Fernwood House, Fernwood Road, Jesmond, Newcastle Upon Tyne, England, NE2 1TJ
  • Phone: +44 (0) 20 1234 5678

14. Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer at dpo@partlogic.co.uk